Shipping policy

Shipping Policy

At Liftella, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping information below.

Processing & Shipping Times

Orders are typically processed within 1–3 business days.

Once shipped, estimated delivery times are usually between 5–12 business days depending on your location.

After your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Costs

Shipping rates are calculated at checkout.

We may occasionally offer free shipping promotions for selected regions or orders.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 24–72 hours for tracking updates to appear after shipment.

Lost or Stolen Packages

Liftella is not responsible for packages marked as delivered by the shipping carrier.

If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier directly to file a claim or request assistance.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by your local government.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Shipping Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances outside our control, including:

  • shipping carrier delays

  • customs inspections

  • weather conditions

  • high order volumes

  • transportation disruptions

We appreciate your patience and understanding in the event of delays.

Need Help?

If you have any questions regarding your order or shipping, please contact us at:

help@liftella.co